Terms & Conditions

1. OVERVIEW

This website is operated by Vertture Health. Throughout the site, the terms “we”, “us” and “our” refer to Vertture Health.

By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, including additional policies referenced herein.

If you do not agree to all terms and conditions, you may not access the website or use any services.

2. ONLINE STORE TERMS

By using this website, you confirm that:

  • You are at least the age of majority in your country or region
  • You will not use our products for illegal or unauthorized purposes
  • You will not violate any applicable laws or regulations

Any breach of these Terms may result in immediate termination of services.

3. PRODUCTS & SERVICES

We strive to display product colors, images, descriptions, and specifications as accurately as possible.

However:

  • Actual product appearance may vary slightly depending on device screens
  • Product packaging may change without notice
  • We reserve the right to discontinue products at any time

All products are subject to availability.

4. ORDER ACCEPTANCE

Once you place an order, you are making an offer to purchase.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or abuse
  • Correct pricing or product errors

Orders are only accepted after payment confirmation.

5. PRICING & PAYMENTS

All prices displayed on our website are in EUR (€) unless otherwise stated.

We accept major international payment methods, including:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Discover
  • Local payment methods depending on your region
  • Other secure global payment providers

Prices may change without notice.

Customers are responsible for any local taxes, customs duties, or import fees required by their country.

6. SHIPPING & DELIVERY

We proudly offer FREE Worldwide Standard Shipping on eligible orders.

Shipping Options

Standard Shipping

  • Processing time: 3–7 business days
  • Estimated delivery: 7–20 business days depending on destination

Express Shipping

  • Processing time: 2–4 business days
  • Faster delivery depending on carrier availability

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Customs inspections
  • Shipping carriers
  • Weather events
  • Holidays
  • Incorrect shipping information provided by customers

7. RETURNS & REFUNDS

We follow standard European consumer-friendly refund policies.

Customers may request a return or refund according to our Refund Policy.

To qualify for a return:

  • The item must be unused and in original condition
  • Return requests must be submitted within the eligible return window
  • Proof of purchase is required

Refund processing times may vary depending on payment provider and bank processing times.

8. ACCOUNT RESPONSIBILITY

You are responsible for maintaining the confidentiality of your account information and password.

You agree to provide current, complete, and accurate account and purchase information.

9. INTELLECTUAL PROPERTY

All website content, including:

  • Logos
  • Branding
  • Product designs
  • Images
  • Text
  • Graphics
  • Videos
  • Website layout

are the intellectual property of Vertture Health or its licensors and may not be copied, reproduced, or used without permission.

10. THIRD-PARTY SERVICES

Our website may include links or integrations with third-party services such as:

  • Shopify
  • PayPal
  • Payment gateways
  • Analytics services
  • Social media platforms

We are not responsible for third-party websites or services.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Vertture Health shall not be liable for:

  • Indirect damages
  • Lost profits
  • Shipping delays
  • Data loss
  • Product misuse
  • Incidental or consequential damages

All products and services are provided “as is” and “as available”.

12. DISCLAIMER

Our products are intended for general wellness and lifestyle purposes only.

They are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated.

Individual results may vary.

13. PROHIBITED USES

You may not use our website or services:

  • For unlawful activities
  • To distribute malware or harmful code
  • To infringe intellectual property rights
  • To submit false information
  • To attempt unauthorized access to our systems

We reserve the right to terminate access for violations.

14. PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

By using our Services, you consent to the collection and processing of your information as described in our policies.

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of updated terms.

16. GOVERNING LAW

These Terms & Conditions shall be governed and interpreted in accordance with applicable international consumer and e-commerce laws.

17. CONTACT INFORMATION

If you have questions regarding these Terms & Conditions, please contact us:

📧 contact.vertture@gmail.com

Customer Support Hours:

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

We typically reply within 48 hours.